Right of Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire 14 days from the day on which you, or a third party other than the carrier and indicated by you, acquires physical possession of the last item of your order.
To exercise the right of withdrawal, you must inform us (CeylonVibez (Pvt) Ltd, hello@ceylonvibez.com) of your decision to withdraw from this contract by an unambiguous statement (e.g. a letter sent by post or an email). You may use the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your notice before the withdrawal period has expired.
If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (except for supplementary costs arising from choosing a delivery type other than the least expensive standard delivery we offer), without undue delay and no later than required by applicable law. We will use the same means of payment you used for the original transaction unless expressly agreed otherwise, and you will not incur fees for such reimbursement.
Please note: under EU consumer protection law, the right of withdrawal does not apply to sealed goods which are not suitable for return for reasons of health protection or hygiene once unsealed after delivery. Some food and spice products in our range may fall under this exemption.
Model withdrawal form (complete and return this form only if you wish to withdraw from the contract):
To: CeylonVibez (Pvt) Ltd, REPLACE WITH REGISTERED BUSINESS ADDRESS, hello@ceylonvibez.com
I/We hereby give notice that I/we withdraw from my/our contract of sale of the following goods:
Ordered on / received on:
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date: